tvajee Terms & Conditions

1. Introduction

These Terms & Conditions ("Terms") constitute a legally binding agreement between you ("User", "you", "your") and tvajee ("tvajee", "we", "us", "our"), the operator of the online casino and sports betting platform accessible at https://tvajee.org and its related subdomains and mobile interfaces (collectively, the "Platform").

tvajee operates as an offshore online gaming platform providing casino games, live dealer tables, sports betting markets, and related entertainment services. These Terms govern all aspects of your relationship with tvajee, including account registration, use of gaming and betting services, financial transactions, bonus participation, and any communication with tvajee support personnel.

These Terms should be read in conjunction with tvajee's Privacy Policy and Responsible Gaming Policy, both of which are incorporated herein by reference. In the event of any conflict between these Terms and any other document published by tvajee, these Terms shall prevail unless expressly stated otherwise.

2. Eligibility

Access to and use of the tvajee Platform is subject to the following eligibility requirements, all of which must be satisfied at the time of registration and on a continuing basis throughout the period of use:

• Minimum Age: You must be at least 18 years of age. tvajee operates a strict 18+ policy and may request documentary proof of age at any point. Accounts found to have been opened by or on behalf of persons under 18 will be immediately closed and any funds forfeited or returned at tvajee's sole discretion.
• Legal Capacity: You must have full legal capacity to enter into a binding contract. Persons under legal guardianship or otherwise lacking contractual capacity are not permitted to register.
• Jurisdictional Compliance: You are solely responsible for determining whether accessing and using tvajee is lawful in your jurisdiction. tvajee makes no representation that the Platform is legal in all locations from which it is accessible.
• Not a Restricted Person: You must not be a resident of any jurisdiction in which tvajee has expressly restricted access, nor a person subject to any applicable sanctions list.
• One Account Per Person: Each individual may hold only one registered account on the tvajee Platform. Operating multiple accounts is a material breach of these Terms.

3. Account Registration

To access the full range of tvajee services, you must complete the registration process by providing accurate, complete, and current information as requested. You agree to maintain the accuracy of your registration information and to update it promptly if any details change.

During registration and at any subsequent point, tvajee may require you to complete identity verification ("KYC") by submitting copies of government-issued identification, proof of address, and/or proof of payment method. Failure to complete KYC verification within a reasonable period may result in suspension of withdrawal facilities or account closure.

You are solely responsible for maintaining the confidentiality of your login credentials. You must not share your username or password with any third party. tvajee will not be liable for any losses arising from unauthorised use of your account where such use resulted from your failure to protect your credentials. You must notify tvajee immediately if you suspect any unauthorised access to your account.

tvajee reserves the right to decline any registration application or to close any registered account at its absolute discretion, including where it suspects misrepresentation, fraud, or breach of these Terms.

4. Deposits & Withdrawals

tvajee supports deposits and withdrawals through a range of approved payment methods, including Mobile Financial Services ("MFS") widely used in Bangladesh. Approved payment methods currently include bKash, Nagad, Rocket, and Upay. Additional methods including Visa and Mastercard may be available subject to your account status and verification level.

The following conditions apply to all financial transactions on the Platform:

• Deposits: All deposits must originate from a payment account held in your own name. Third-party deposits are not permitted. Minimum and maximum deposit limits apply and are displayed in the cashier at the time of transaction.
• Withdrawals: Withdrawals will be processed to the same payment method used for the most recent qualifying deposit wherever possible. You must have completed identity verification before your first withdrawal can be processed. tvajee targets withdrawal processing within 24 hours of approval for verified accounts, though processing times may vary depending on the payment provider.
• Currency: All transactions on the tvajee Platform are denominated in Bangladeshi Taka (BDT / ৳). Currency conversion, where applicable, is carried out at the prevailing rate at the time of transaction.
• Transaction Fees: tvajee does not charge deposit or withdrawal fees directly. However, your MFS provider may apply their own transaction charges, for which tvajee accepts no responsibility.
• Declined Transactions: tvajee reserves the right to decline any transaction it reasonably suspects to be fraudulent, linked to money laundering, or otherwise in breach of these Terms.

Funds held in your tvajee account wallet are not interest-bearing. tvajee holds customer funds in accounts segregated from operational funds, providing a reasonable degree of protection in the event of insolvency, though this does not constitute a guarantee of repayment.

5. Bonuses & Promotions

tvajee may from time to time offer bonuses, free bets, cashback rewards, reload promotions, and VIP incentives to eligible users. All promotional offers are subject to the specific terms published alongside the offer at the time it is made, as well as the following general conditions:

• Wagering Requirements: Bonus funds are subject to wagering requirements ("rollover") before they may be withdrawn. The applicable wagering multiplier, eligible games, and minimum odds will be specified in the individual promotion terms. Where no specific terms are published, a default rollover of 30x the bonus amount applies.
• Bonus Expiry: All bonuses have an expiry date. Bonus funds and any winnings derived from them that remain at expiry will be forfeited. Expiry periods are stated in individual promotion terms.
• One Bonus Per User: Unless otherwise stated, each promotion is available once per user, household, IP address, and payment method. Attempting to claim a promotion multiple times through duplicate accounts constitutes bonus abuse.
• Eligibility: tvajee reserves the right to determine user eligibility for any promotion at its sole discretion and to exclude users from promotional offers where it has reasonable grounds to believe that abuse has occurred or is likely to occur.
• Modification and Withdrawal: tvajee reserves the right to modify the terms of any ongoing promotion or to withdraw a promotion at any time with reasonable prior notice. Where a promotion is withdrawn, any bonus funds already credited will remain subject to the original terms.

6. Betting & Gaming Rules

All bets and wagers placed on the tvajee Platform are governed by the specific rules applicable to each game or market, which are published within the relevant game lobby or sportsbook section. The following general rules apply across all products:

• Bet Confirmation: A bet is confirmed only when a unique confirmation reference is issued by the Platform. In the event of any dispute, the tvajee server records constitute the definitive record of all bets placed.
• Technical Errors: In the event of a technical error, system malfunction, or manifest pricing error that results in an incorrect display of odds, payouts, or game outcomes, tvajee reserves the right to void the affected bets and return stakes. tvajee shall not be liable for any losses arising from technical errors beyond the return of the relevant stake.
• Disconnection: If a player disconnects from a game in progress, tvajee will use reasonable endeavours to complete the round using the game's built-in logic. Results generated during a disconnection will stand where the game has been completed in accordance with the rules of that game.
• Maximum Winnings: Maximum single-transaction payout limits apply across all game categories. These limits are published in the relevant game or market rules. tvajee reserves the right to cap winnings at the published maximum irrespective of the theoretical payout implied by the game.
• Sportsbook Settlement: Sports betting markets are settled in accordance with the official result from the relevant governing body (e.g., ICC for cricket, FIFA for football). In the event of ambiguity, tvajee's decision on settlement shall be final.

7. Prohibited Conduct

The following conduct is strictly prohibited on the tvajee Platform. Breach of any of the following may result in immediate account suspension, permanent termination, and forfeiture of all funds held in the account:

• Providing false, misleading, or fraudulent information during registration or at any subsequent point
• Opening or operating more than one account on the Platform
• Using or attempting to use automated betting software, bots, scripts, or artificial intelligence to place bets or interact with the Platform
• Exploiting technical errors, software vulnerabilities, or pricing mistakes for financial gain
• Engaging in match-fixing, collusion with other players, or any form of manipulation of game or betting outcomes
• Using the Platform to launder money or to facilitate any other financial crime
• Abusing promotional offers through coordinated multi-account activity or systematic exploitation of bonus terms
• Engaging in abusive, threatening, or discriminatory conduct toward tvajee staff or other users
• Attempting to access the Platform from a jurisdiction where online gambling is prohibited, using VPN, proxy, or other technical means to circumvent geographic restrictions

tvajee employs fraud detection systems and cooperates with payment providers and relevant authorities to detect and report prohibited conduct. Where tvajee has reasonable grounds to suspect prohibited conduct, it may suspend account access and withhold funds pending investigation without prior notice.

8. Intellectual Property

All content available on the tvajee Platform — including but not limited to software, game content, graphics, logos, trademarks, text, design elements, and data compilations — is the property of tvajee or its licensors and is protected by applicable intellectual property laws.

You are granted a limited, non-exclusive, non-transferable, revocable licence to access and use the Platform solely for your personal, non-commercial entertainment purposes. You must not reproduce, distribute, modify, create derivative works from, publicly display, or otherwise exploit any content from the Platform without tvajee's prior written consent.

Game content provided by third-party studios including Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, and Ezugi remains the intellectual property of the respective studio and is licensed to tvajee for use on the Platform. Any unauthorised use of such content may infringe the rights of both tvajee and the relevant studio.

9. Limitation of Liability

To the fullest extent permitted by applicable law, tvajee's liability to you in connection with your use of the Platform is limited as follows:

• tvajee provides the Platform on an "as is" and "as available" basis without warranties of any kind, express or implied, including warranties of merchantability, fitness for a particular purpose, or uninterrupted availability.
• tvajee shall not be liable for any indirect, incidental, consequential, special, or punitive damages arising out of or related to your use of or inability to use the Platform, even if tvajee has been advised of the possibility of such damages.
• tvajee's total aggregate liability to you for any claim arising out of or related to these Terms or your use of the Platform shall not exceed the total amount deposited by you in the twelve months preceding the claim.
• tvajee shall not be liable for losses arising from force majeure events including but not limited to acts of God, war, civil unrest, government action, internet or telecommunications failure, or any other event beyond tvajee's reasonable control.

Nothing in these Terms shall exclude or limit tvajee's liability for death or personal injury caused by tvajee's negligence, fraud, or any other liability that cannot be excluded or limited under applicable law.

10. Responsible Gaming

tvajee is committed to promoting safe and responsible gambling. We provide the following tools to all registered users to support responsible play:

• Deposit Limits: Users may set daily, weekly, or monthly deposit limits from within the account dashboard. Limit reductions take effect immediately; increases are subject to a 48-hour cooling-off period.
• Session Time Limits: Users may set maximum session durations after which they will be automatically logged out.
• Cool-Off Periods: Users may apply a temporary self-exclusion of between 24 hours and 6 weeks. During a cool-off period, access to betting and gaming is suspended.
• Self-Exclusion: Users who wish to permanently exclude themselves from tvajee may request self-exclusion by contacting the support team. Self-exclusion is irrevocable for its stated duration.

If you believe your gambling is becoming a problem, we encourage you to use these tools and to seek assistance. For further guidance, please review the tvajee Responsible Gaming page. tvajee is committed to the welfare of its users and to maintaining a safe gambling environment for all players aged 18 and above.

11. Amendments to These Terms

tvajee reserves the right to amend these Terms at any time. Where amendments are material, tvajee will provide reasonable prior notice by publishing the updated Terms on the Platform and, where practicable, by notifying registered users via email or in-platform notification. The date of the most recent revision will be indicated at the top of this document.

Your continued use of the Platform following the effective date of any amendment constitutes your acceptance of the revised Terms. If you do not accept the revised Terms, you must discontinue use of the Platform and may close your account in accordance with Section 3.

12. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the jurisdiction in which tvajee is incorporated, without regard to its conflict of law provisions. Any dispute arising out of or in connection with these Terms that cannot be resolved through good-faith negotiation between the parties shall be referred to binding arbitration in accordance with the rules of a recognised arbitration body agreed upon by both parties.

Nothing in this clause prevents either party from seeking urgent injunctive or other equitable relief from a court of competent jurisdiction where necessary to protect confidential information or intellectual property rights.

Users in Bangladesh acknowledge that online gambling may be subject to local laws and regulations and that they access the Platform at their own risk and legal responsibility. tvajee makes no representation that use of the Platform is lawful in Bangladesh or any other specific jurisdiction.

13. Contact Information

If you have any questions, concerns, or complaints regarding these Terms & Conditions, please contact the tvajee support team. Our support team operates during Bangladesh Standard Time (BST, UTC+6) hours and aims to respond to all enquiries within 24 hours.

Contact email: [email protected]

Please include your registered username and a clear description of your query in all correspondence. For account-specific enquiries, tvajee may require identity verification before responding to sensitive requests.